Contact us

For more information about any of our hand-made luxury baths and Hydrotherapy systems, please contact our customer services team. We’ll be very happy to help you in any way we can.

Please note: We will send you an email from admin@designandform.com. If you have not received it within 24 hours of clicking the submit button, please check your spam folder. You may also wish to add admin@designandform.com to your list of safe senders. Thank you.

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Design & Form Limited
Whitegate
Lancaster
LA3 3BT

Calling from UK:
Tel: 01524 66022
Fax: 01524 844927

From overseas:
Tel: +44 1524 66022
Fax: +44 1524 844927
Email: admin@designandform.com

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Please note that we promise to use your contact details only for the purposes of handling your enquiry. We will not pass on your information to any third party and nor will we send you unwanted emails. Please see our Privacy Policy for further details.

Thank you very much for your interest. Our incoming e-mails are viewed constantly during U.K. working hours (9 am to 5 pm, Monday to Friday), and we aim to answer each, in order of receipt, within 24 hours at the latest. E-mails received on weekends or Public Holidays are automatically acknowledged on the day received, and answered on the first following working day.

If your need is urgent, please call Customer Services on +44 1524 66022 (if calling from overseas), or 01524 66022 (if calling from within the U.K.)

Thank you!

Important Announcement: Coronavirus

Our factory and offices are open and operational, but in a limited capacity to allow social distancing.

We have implemented precautionary measures to mitigate the risks associated with Covid-19, following the UK Government’s advice and Public Health England guidelines. We will continue to provide updates on any changes to our services.

The shutdown has inevitably had a knock-on effect on delivery schedules, so we ask for your patience in allowing us to work through orders as quickly and as safely as we can. The health and well-being of our employees and customers is our number one priority and we are adapting our ways of working safely to ensure we can continue to supply you with high-quality, luxury baths in such circumstances.

We are working through customer questions and sales enquiries as quickly as we can, but it might sometimes take us a little longer than usual to get back to you: please be assured, however, that we will reply to every enquiry. The best and fastest way to reach us is via email.

We thank you for your understanding and hope that we can be of service.